2 All Airline Refunds/Future Credits are subject to the airline's fare rules, procedures & policies
Service fees displayed on the payment page will be in your local currency.
Passenger type = Adult, child, senior, infant, student, military.
Service fees charged on changes, refunds, cancellations & any future credits is charged on a per passenger, per ticket basis.
Our transaction service fees aka booking fees, all post-ticketing service fees are non-refundable & subjected to change without any prior notice. Our fees is in addition to service charge or fees imposed by any airline and/or travel supplier.
Government imposed taxes and fees are subject to change. You will only be charged the final total amount displayed or quoted by our agent.
3Special Services - All Special Services are made on request ONLY and are subjected to airline's review & approval based on their fare rules, policies and procedures. Special Service Fees is levied upon the avaialbility of the service(s) and will be refunded ONLY when request is declined by the airline.
Name Misspelling - Passenger's name on the ticket doesn't match the details on the passport or any other universally accepted government ID
Visa/Passport Decline- Visa/Passport decline letter is normally required in order to process a request
Baggage - please retain the baggage receipts & tags
No-Show - We will require documents that indicate why you were unable to make your scheduled departure
Denied Boarding - We will be requiring the documentats to why you were denied boarding of your scheduled departure
Duplicate Tickets - Copies of all tickets, reflecting exact same itineraries booked with us will be required in order to process a refund request