General GDPR Notice

Effective Date: September 8, 2025

At Friendztravel.com, operated by TGS Venture LLC, we value and respect the privacy of individuals located within the European Economic Area (EEA) and the United Kingdom (UK). This notice explains how we collect, use, store, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679.

About This Notice

This GDPR Notice is part of our broader Privacy Policy and specifically applies to the personal data of individuals in the EEA and UK (“you” or “your”). If there is any conflict between this notice and our Privacy Policy, this notice will apply solely to EEA/UK residents.

Data Controller

The data controller responsible for your personal information is:
TGS Venture LLC
(Operator of Friendztravel.com)

This notice outlines our general privacy and security practices regarding your data and explains how we handle it responsibly and transparently.

Data Storage and Transfers

Your personal data may be stored and processed in data centers located in the United States. By using our services, you acknowledge that your information may be transferred outside your country of residence.

We comply with recognized international data protection frameworks, including the EU-U.S. Data Privacy Framework and the UK Extension, ensuring that all international data transfers are protected by lawful safeguards such as Standard Contractual Clauses (SCCs).

In certain cases, we may transfer personal data to non-EEA suppliers (such as airlines, hotels, or car rental companies) when necessary to fulfill your travel bookings.

How We Use Your Data

We use your personal data to:

• Process bookings and payments
• Communicate with you about your travel plans
• Improve our website and services
• Prevent fraud and maintain system security
• Comply with legal and regulatory requirements

Data Retention

We retain your data only for as long as necessary to:

• Maintain your account and bookings
• Meet legal, accounting, or reporting obligations
• Resolve disputes or enforce agreements
• Improve our services and customer experience

When no longer needed, your data will be securely deleted or anonymized.

How We Protect Your Data

We take data security seriously. Our protection measures include:

• Encryption: Sensitive information, like payment details, is protected by Secure Socket Layer (SSL) encryption.
• Access Controls: Only authorized personnel can access personal information.
• Fraud Detection: Advanced systems monitor and detect suspicious activity.
• Industry Standards: We adhere to recognized security standards, including PCI-DSS for payment data protection.

While we maintain strong safeguards, no system can be guaranteed 100% secure. We encourage you to keep your login details confidential and report any suspicious activity immediately.

Your GDPR Rights

Under the GDPR, you have the right to:

• Access: Request a copy of your personal data we hold.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal obligations.
• Restriction: Request limits on how we use your data.
• Data Portability: Request a copy of your data in a machine-readable format.
• Object: Object to data processing for legitimate interests or direct marketing.

To exercise any of these rights, please email support@friendztravel.com with the subject line “GDPR Request.”

Governmental Requests & Legal Compliance

We may disclose personal data when required by law or legal authorities, including national security or law enforcement requests. Whenever possible, we will notify you before disclosing your data.

Corporate Transfers

In the event of a merger, acquisition, or reorganization, your data may be transferred to the new entity, which will continue to honor the commitments outlined in this notice.

Use by Minors

Our services are not directed to individuals under 18 years of age. We do not knowingly collect data from minors.

Your Right to File a Complaint

If you believe your data has been processed in violation of GDPR, you have the right to lodge a complaint with your local Data Protection Authority (DPA) or supervisory authority.

Updates to This Notice

We may update this GDPR Notice periodically to reflect changes in our practices or legal requirements. The revised date at the top will indicate the latest version.

Contact Us

If you have any questions or wish to exercise your rights under this notice, please contact us:
Email:support@friendztravel.com
Phone: +1-800-601-0979